Training
Legal Disrepair
As disrepair claims continue to rise, putting increased pressure on limited resources, our bespoke training covers:
- the legal obligations of landlords under current housing disrepair legislation and case law
- the role and expectations of the Courts
- the financial, legal and reputational consequences of disrepair claims
- the requirements of the Pre-Action Protocol for Housing Conditions Claims
- effective management of disrepair claims to reduce costs and risk whilst improving resident safety, including utilising Alternative Dispute Resolution (ADR) to expedite cases, reduce costs and restore trust with tenants and leaseholders
- actionable strategies to prevent disrepair through proactive maintenance and tenant engagement
- emerging trends and the future direction of legal disrepair
Awaab's Law
Following the introduction of Awaab’s Law, our specialist training provides a comprehensive, practical framework for compliance and effective management that covers:
- Landlord legal duties under Awaab’s Law, Government guidance and relevant case law
- Housing Ombudsman expectations, including complaint handling, maladministration risks and minimum standards
- Causes, impacts and health risks associated with damp, mould and condensation, grounded in building pathology and public health evidence
- Robust inspection and diagnosis methodologies to accurately identify condensation, damp and mould issues and determine appropriate remediation
- Effective policies, procedures and operational systems to ensure consistent, compliant damp and mould management
- Resident engagement and support, including communication strategies, behavioural advice and safeguarding considerations
- Sector best practice and emerging technologies, with insight into innovations shaping the future of repairs services
Our Awaab's Law training is delivered in partnership with UK Academy of Mould Experts
HHSRS
With increasing scrutiny on housing conditions and resident health, our bespoke training covers:
- the principles and legal framework of the HHSRS introduced by the Housing Act 2004 and updated in June 2026
- full details of the 2026 update, including the new hazards, scoring system and baseline indicators
- the application of the HHSRS by Local Authorities and the issuing of Improvement or Prohibition Notices
- the differences and interactions between the HHSRS and Awaab's Law
- identifying, assessing and prioritising the 21 prescribed Housing Hazards
- understanding Category 1 and Category 2 Hazards, response times and enforcement thresholds
- practical steps to improve property standards and reduce risk and harm to occupants
Our HHSRS training is delivered in partnership with ASCP