Private Landlords

Private landlords are under increasing pressure to maintain safe, well-managed homes and resolving repair issues quickly is more important than ever - rising tenant expectations, stricter legislation and more scrutiny mean that delays or mistakes can lead to costly disputes, complaints and legal claims

DISREPAIR AWARE provides independent guidance and practical support to help landlords address issues early, understand their obligations and protect both their tenants and properties

Our ethos

  • Preventing issues

    Landlords should ensure their homes and estates are regularly inspected and properly maintained to prevent disrepair issues from occurring

  • Understanding rights

    Residents should have the information they need to understand their rights and responsibilities to ensure they are treated fairly

  • Working together

    Residents and landlords should talk early and work together to discuss and resolve issues quickly in order to avoid the need for legal action

If you are a Private Landlord that needs support with housing disrepair, we can help

Our services

  • Advice & Support

    Practical guidance and personalised support to help landlords strengthen their approach to repairs, manage change, deliver projects and stay compliant to protect tenants and avoid costly claims - request call

  • Training & Improvement

    Specialist training designed to improve organisational understanding of legal duties, damp and mould and property standards, while building confidence in people, processes and digital tools - request call

  • Audits & Procurement

    Independent reviews of disrepair management within portfolios, along with support to source trusted legal, surveying and maintenance professionals to improve outcomes and ensure compliance - request call

The Renters' Rights Act will extend the requirements of Awaab's Law to the private rented sector in 2026

Our process

  • 1. Contact form

    We will reply to you within 24 to 48 hours following a request for a call back via our Contact form or sooner

  • 2. Call back

    We will call back at a convenient time and date to get an overview of your organisation and the issues

  • 3. Free consultation

    We will schedule a free initial consultation call to talk through your needs and find out how we can help
Request call

Case Study: Student accommodation provider in Oxfordshire

Brief: DISREPAIR AWARE devised a long-term disrepair risk reduction strategy through a process audit, people training and a damp and mould response plan

Outcome: New Claims decreased by 40% within 6 months, student satisfaction improved and the provider averted legal action in several instances

Case Study: Small private landlord in Norwich

Brief: DISREPAIR AWARE reviewed the documentation for a complex Disrepair Claim, arranged for an expert survey and guided the matter to a mutual settlement

Outcome: The Claim was settled out of Court with nominal compensation, following which the landlord switched agency and adopted a proactive maintenance approach